John Hagel: Rethinking Race Against the Machines

John Hagel: “If you have tightly scripted jobs that are highly standardized where there’s no room for individual initiative or creativity, machines by and large can do those kinds of activities much better than human beings. They’re much more predictable. They’re much more reliable. We as human beings have flaws. We tend to get distracted. We tend to go off into unexpected areas. ”

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